Tiscali Cinema

Contact Us
Before contacting us, we recommend you check our frequently asked questions which answer most problems encountered by our users.

If you still need to get in touch with us, please make sure you complete all the fields below to help us resolve your problem as quickly as possible.

1. Email address
Name

Surname

The email address you use to login to Tiscali Cinema

2. Windows Media Player version:
Note: Tiscali Cinema requires Windows Media Player 9 or newer
Version 9.0 or higher
Other version

3. Operating System:
Note: Tiscali Cinema currently requires Microsoft Windows
Microsoft Windows
Mac OS
Linux
Other

4. Web Browser:
Note: Tiscali Cinema requires Internet Explorer 5.5 or newer
Internet Explorer
Firefox
Mozilla
Netscape
Other

5. Connection type:
Tiscali recommends a 1Mb Tiscali Broadband service
Dial-up Modem
256kbps Broadband
512kbps Broadband
1Mbps Broadband
Other

6. Access Provider:
Tiscali recommends a 1Mb Tiscali Broadband service
Tiscali
Wanadoo
AOL
BT
Other

7. Problem:
I can't buy a credit package
Poor quality video when watching a movie
My computer cannot find the server to watch a movie
Other

8. How did you pay?
Credit card
To my Tiscali bill

9. Transaction ID:

10. Description of problem: